Terms and Conditions

Welcome to NetPay247. These Terms and Conditions explain the rules, responsibilities, rights, and limitations that apply when you access or use NetPay247's website, platform, application, card services, IBAN services, business account services, payment infrastructure, Banking-as-a-Service solutions, or any related services provided by NetPay247.

By creating an account, accessing our website, using our platform, applying for services, submitting documents, using cards, using IBANs, or continuing to use NetPay247, you agree to these Terms and Conditions.

If you do not agree with these Terms, you should not use NetPay247.

1. About NetPay247

NetPay247 provides financial technology solutions, including card issuance services, IBAN services, account-related services, business payment tools, card program support, payment infrastructure, and Banking-as-a-Service related solutions for individuals, businesses, merchants, platforms, and corporate clients.

Certain services may be provided directly by NetPay247, while other regulated financial services may be provided through licensed banks, electronic money institutions, card issuers, BIN sponsors, payment processors, IBAN providers, compliance partners, or other regulated financial institutions.

NetPay247 is not a traditional bank. Availability of financial services depends on jurisdiction, eligibility, compliance approval, partner approval, and applicable legal or regulatory requirements.

2. Definitions

For the purpose of these Terms:

“NetPay247,” “we,” “us,” or “our” means NetPay247 and its platform, website, services, partners, technology, and related operations.

“User,” “you,” or “your” means any individual, business, company, merchant, partner, cardholder, authorized representative, or end-user who accesses or uses NetPay247.

“Services” means any products, tools, platforms, applications, APIs, card services, IBAN services, business account services, BaaS solutions, payment services, or related services provided by or through NetPay247.

“Card Services” means virtual cards, physical cards, business cards, prepaid cards, debit cards, card management tools, card transaction services, or related card products provided through NetPay247 or its partners.

“IBAN Services” means virtual IBANs, account numbers, collection accounts, payment accounts, business account support, or related account services provided through NetPay247 or its partners.

“Business User” means any company, merchant, platform, institution, or corporate client using NetPay247 for business purposes.

“Partner” means any bank, issuer, payment processor, compliance provider, technology provider, card network, BIN sponsor, or financial institution working with NetPay247.

3. Eligibility

To use NetPay247, you must:

• Be legally allowed to enter into these Terms.
• Be of legal age in your jurisdiction.
• Provide true, accurate, and complete information.
• Pass all required KYC, KYB, AML, sanctions, fraud, and risk checks.
• Use the services only for lawful purposes.
• Not be located in or connected to any restricted or prohibited jurisdiction.
• Not be involved in any prohibited, illegal, fraudulent, or high-risk activity.

For business users, the person creating or managing the account confirms that they have full authority to act on behalf of the company.

NetPay247 may refuse onboarding, reject applications, limit services, or close accounts if eligibility requirements are not met.

4. Account Registration

To use certain NetPay247 services, you may need to create an account and provide required personal, business, financial, and compliance information.

You agree to:

• Provide accurate and complete information.
• Keep your account information updated.
• Protect your login details and passwords.
• Not share your account access with unauthorized persons.
• Immediately notify NetPay247 of any unauthorized access.
• Use your account only for approved purposes.

You are responsible for all activity that happens under your account unless caused by NetPay247's proven fault or system failure.

NetPay247 may suspend or restrict your account if we believe your account has been compromised, misused, or used in violation of these Terms.

5. KYC, KYB, AML and Compliance

Because NetPay247 provides card, IBAN, payment, and financial technology services, we may conduct identity, business, compliance, fraud, and transaction checks.

This may include:

• Identity verification.
• Business verification.
• Document verification.
• Director and shareholder checks.
• Ultimate Beneficial Owner checks.
• Sanctions screening.
• Politically Exposed Person screening.
• Adverse media screening.
• Anti-money laundering checks.
• Counter-terrorist financing checks.
• Fraud prevention checks.
• Source of funds review.
• Source of wealth review.
• Transaction monitoring.
• Ongoing account review.

You agree to provide any documents, explanations, or information requested by NetPay247 or its partners.

If you fail to provide requested information, provide false information, delay compliance checks, or fail any risk review, NetPay247 may reject, suspend, restrict, or terminate your access to services.

6. Card Services

NetPay247 may provide access to virtual or physical card services through its platform and partners.

Card services may include:

• Virtual card issuance.
• Physical card issuance.
• Business card programs.
• Cardholder management.
• Card activation.
• Card transaction processing.
• Card limits and controls.
• Card freezing or blocking.
• Card replacement.
• Transaction monitoring.
• Chargeback and dispute support.

Card services are subject to approval, availability, transaction limits, card network rules, issuer rules, compliance requirements, and jurisdictional restrictions.

NetPay247 or its partners may decline, block, reverse, suspend, or review card transactions where required for security, compliance, risk, fraud prevention, chargeback management, card scheme rules, or legal reasons.

You must not use cards for illegal, fraudulent, restricted, or prohibited activities.

7. IBAN and Account Services

NetPay247 may provide access to IBAN, virtual IBAN, account, collection, or payment account services through its platform and partners.

IBAN services may be used for approved business or personal purposes, depending on the service type and account approval.

IBAN and account services may be subject to:

• Compliance approval.
• Banking partner approval.
• Transaction limits.
• Currency restrictions.
• Jurisdiction restrictions.
• Sender and receiver checks.
• Purpose of payment checks.
• Source of funds review.
• Incoming and outgoing transfer monitoring.
• Banking partner terms.
• Regulatory requirements.

NetPay247 may delay, reject, return, freeze, review, or request additional information for any transaction if required for compliance, risk, fraud prevention, partner rules, or legal obligations.

8. Business and BaaS Services

NetPay247 may offer business and Banking-as-a-Service related solutions to companies, platforms, merchants, fintechs, and partners.

These services may include:

• Card program support.
• Virtual IBAN infrastructure.
• Business account support.
• Payment infrastructure.
• API access.
• Dashboard access.
• Cardholder management.
• Merchant and user onboarding tools.
• Transaction monitoring support.
• Compliance workflow support.
• Payment operations support.

Business users are responsible for ensuring that their own customers, merchants, employees, cardholders, users, and end-users comply with applicable laws, these Terms, partner requirements, and any additional agreements.

If you provide services to your own customers using NetPay247 infrastructure, you must ensure that your own customer agreements, privacy policies, risk policies, and compliance notices are legally suitable and properly disclosed.

NetPay247 may suspend or terminate business or BaaS services if a business user, partner, merchant, customer, or end-user creates legal, compliance, financial, reputational, operational, or fraud risk.

9. Fees and Charges

NetPay247 may charge fees for its services. Fees may include:

• Account setup fees.
• Monthly platform fees.
• Card issuance fees.
• Physical card delivery fees.
• Card replacement fees.
• Transaction fees.
• FX or currency conversion fees.
• IBAN setup fees.
• Incoming transfer fees.
• Outgoing transfer fees.
• Payment processing fees.
• API or infrastructure fees.
• Compliance review fees.
• Chargeback or dispute handling fees.
• Account maintenance fees.
• Inactivity fees where applicable.

Applicable fees may be shown on the website, platform, dashboard, agreement, invoice, pricing schedule, or communicated separately.

You agree to pay all applicable fees, charges, taxes, penalties, and deductions connected to your use of NetPay247 services.

Fees may change from time to time. Continued use of the services after fee updates means you accept the revised fees.

10. Transactions

You are responsible for ensuring that all transactions made through NetPay247 are lawful, accurate, authorized, and properly funded.

NetPay247 may process, reject, delay, reverse, block, freeze, or review transactions where required for:

• Compliance checks.
• AML review.
• Sanctions screening.
• Fraud prevention.
• Risk monitoring.
• Banking partner review.
• Card issuer review.
• Payment processor rules.
• Card network rules.
• Technical issues.
• Legal or regulatory obligations.
• Suspicious or unusual activity.

NetPay247 is not responsible for delays caused by banks, card networks, payment processors, blockchain networks, correspondent banks, regulators, third-party providers, incorrect user information, or compliance reviews.

11. Prohibited Activities

You must not use NetPay247 for any illegal, restricted, abusive, or unauthorized activity.

Prohibited activities may include:

• Money laundering.
• Terrorist financing.
• Fraud.
• Scams.
• Sanctions evasion.
• Identity theft.
• Fake documents.
• Unauthorized card use.
• Unauthorized account access.
• Illegal gambling.
• Unlicensed financial services.
• Unlicensed money transmission.
• Ponzi schemes.
• Pyramid schemes.
• High-risk investment schemes.
• Illegal crypto activity.
• Human trafficking.
• Weapons trading.
• Narcotics or controlled substances.
• Counterfeit goods.
• Stolen goods.
• Adult exploitation.
• Any activity prohibited by law, card networks, banks, issuers, payment processors, or NetPay247 policies.

NetPay247 may refuse or terminate services for businesses, industries, jurisdictions, or transactions considered high-risk, unsupported, or prohibited.

12. User Responsibilities

You agree to:

• Use NetPay247 only for lawful purposes.
• Provide accurate information and documents.
• Keep your account credentials secure.
• Monitor your account activity.
• Report unauthorized transactions immediately.
• Comply with applicable laws and regulations.
• Comply with card issuer and banking partner requirements.
• Not misuse cards, IBANs, accounts, APIs, or payment tools.
• Not attempt to bypass limits, controls, compliance checks, or security systems.
• Not use NetPay247 for prohibited activities.
• Cooperate with compliance reviews and investigations.

You are responsible for losses, penalties, disputes, chargebacks, fines, claims, or damages caused by your misuse, negligence, unlawful activity, breach of these Terms, or breach of partner requirements.

13. Account Limits and Restrictions

NetPay247 may apply limits to accounts, cards, IBANs, transactions, withdrawals, deposits, transfers, API usage, card programs, or business services.

Limits may depend on:

• Account type.
• User profile.
• Business profile.
• Compliance approval.
• Risk score.
• Transaction history.
• Jurisdiction.
• Partner requirements.
• Regulatory requirements.
• Service availability.

NetPay247 may change limits at any time for compliance, risk, legal, operational, partner, or security reasons.

14. Suspension and Termination

NetPay247 may suspend, restrict, freeze, or terminate your account or services at any time if:

• You breach these Terms.
• You provide false or misleading information.
• You fail compliance checks.
• You do not provide requested documents.
• Suspicious activity is detected.
• Fraud or misuse is suspected.
• A banking or issuing partner requires action.
• A regulator, court, or authority requires action.
• Your activity creates legal, financial, compliance, operational, or reputational risk.
• You use the services for prohibited activities.
• You fail to pay applicable fees.
• Services are no longer available in your jurisdiction.

Where possible, NetPay247 may provide notice, but we may act without prior notice where required for security, compliance, legal, risk, or partner-related reasons.

15. Funds, Balances and Settlements

Any balances, funds, settlement amounts, or account values shown on NetPay247 may depend on records provided by financial partners, payment processors, banks, card issuers, or other service providers.

NetPay247 may hold, delay, freeze, return, or deduct funds where required for:

• Compliance review.
• Chargebacks.
• Refunds.
• Disputes.
• Negative balances.
• Fees owed.
• Fraud investigation.
• Legal orders.
• Partner instructions.
• Regulatory requirements.
• Suspicious activity review.

You are responsible for ensuring that funds transferred through NetPay247 are legitimate, lawful, and not connected to prohibited activity.

16. Chargebacks, Refunds and Disputes

Card transactions, payment transactions, merchant payments, and account transfers may be subject to chargebacks, refunds, recalls, reversals, disputes, or investigations.

You agree to cooperate with NetPay247 and its partners in resolving disputes.

NetPay247 may deduct or recover amounts related to:

• Chargebacks.
• Refunds.
• Reversals.
• Payment recalls.
• Negative balances.
• Dispute fees.
• Processing fees.
• Partner fees.
• Penalties.
• Fraud losses.
• Compliance-related losses.

NetPay247 does not guarantee that chargebacks, refunds, or disputes will be resolved in your favor.

17. API and Platform Access

If NetPay247 provides API, dashboard, developer, or white-label access, you agree to use it securely and responsibly.

You must not:

• Share API keys with unauthorized persons.
• Misuse API access.
• Attempt unauthorized access.
• Interfere with platform security.
• Reverse engineer the platform.
• Overload or disrupt systems.
• Use bots or automated tools without permission.
• Connect illegal, fraudulent, or prohibited services.
• Misrepresent NetPay247 services to your customers.

NetPay247 may suspend API or platform access if misuse, suspicious activity, security risk, or breach of terms is detected.

18. Third-Party Partners

NetPay247 works with third-party banks, issuers, card networks, payment processors, compliance vendors, technology providers, and financial institutions.

Your use of certain services may also be subject to third-party terms, rules, policies, limits, fees, or compliance requirements.

NetPay247 is not responsible for delays, refusals, suspensions, errors, outages, losses, or restrictions caused by third-party providers, banking partners, card networks, regulators, correspondent banks, or payment processors.

19. Service Availability

NetPay247 aims to keep its website, platform, application, APIs, and services available, but we do not guarantee uninterrupted or error-free service.

Services may be unavailable due to:

• Maintenance.
• Technical issues.
• Security updates.
• Partner outages.
• Banking network delays.
• Card network issues.
• Payment processor issues.
• Compliance reviews.
• Regulatory requirements.
• Force majeure events.

NetPay247 is not liable for service interruptions, delays, or errors beyond its reasonable control.

20. Intellectual Property

All content, software, technology, branding, logos, designs, dashboards, APIs, documents, platform features, processes, and materials related to NetPay247 are owned by or licensed to NetPay247.

You may not copy, reproduce, distribute, modify, sell, misuse, reverse engineer, or exploit NetPay247's intellectual property without written permission.

Using NetPay247 does not give you ownership of our technology, brand, software, or platform.

21. Privacy and Data Protection

NetPay247 collects and processes personal, business, financial, transaction, compliance, and technical information as described in our Privacy Policy.

By using NetPay247, you agree that your information may be collected, processed, shared, stored, and transferred as required to provide services, complete compliance checks, prevent fraud, support financial operations, and meet legal or partner requirements.

You should read our Privacy Policy available on www.netpay247.com.

22. Limitation of Liability

To the maximum extent permitted by law, NetPay247 is not liable for indirect, incidental, special, punitive, or consequential losses, including loss of profits, loss of revenue, loss of business, loss of goodwill, loss of data, business interruption, or reputational damage.

NetPay247 is not liable for losses caused by:

• Your incorrect information.
• Your breach of these Terms.
• Unauthorized access caused by your failure to secure credentials.
• Third-party service failures.
• Banking partner delays.
• Card network issues.
• Payment processor delays.
• Regulatory action.
• Compliance reviews.
• Force majeure events.
• Prohibited or illegal activity.
• Transactions sent to wrong details provided by you.

Where liability cannot be excluded, NetPay247's liability will be limited to the maximum extent permitted by applicable law.

23. Indemnity

You agree to indemnify and hold NetPay247, its officers, employees, partners, affiliates, service providers, and representatives harmless from any claims, losses, damages, penalties, fines, chargebacks, costs, legal fees, disputes, or liabilities arising from:

• Your breach of these Terms.
• Your misuse of NetPay247 services.
• Your violation of applicable laws.
• Your prohibited activity.
• Your false or misleading information.
• Your customer, cardholder, merchant, or end-user activity.
• Your failure to comply with compliance requirements.
• Your failure to pay fees or settle liabilities.

24. No Financial Advice

NetPay247 does not provide investment, tax, legal, banking, accounting, or financial advice.

Any information provided through our website, platform, dashboard, support team, or documents is for general service-related purposes only.

You should seek independent professional advice where needed.

25. Changes to These Terms

NetPay247 may update these Terms from time to time.

When we update these Terms, we may change the effective date at the top of this page. We may also notify users by email, website notice, dashboard notice, or other reasonable method where appropriate.

Your continued use of NetPay247 after changes means you accept the updated Terms.

If you do not agree with updated Terms, you should stop using NetPay247.

26. Governing Law and Dispute Resolution

These Terms shall be governed by the applicable laws of the jurisdiction under which NetPay247 or its relevant service provider operates, unless otherwise stated in a separate agreement.

Any dispute, claim, or disagreement related to NetPay247 services should first be raised with NetPay247 support at support@netpay247.com.

NetPay247 and the user agree to try to resolve disputes in good faith before starting formal legal action, unless urgent legal or regulatory action is required.

For business users, additional governing law, jurisdiction, arbitration, or dispute terms may be included in a separate agreement.

27. Notices and Communication

NetPay247 may contact you by email, platform notification, website notice, SMS, phone, or other communication method connected to your account.

You agree that electronic communications from NetPay247 are valid and legally effective.

You are responsible for keeping your contact details updated.

28. Contact Us

For questions, support requests, legal notices, or complaints related to these Terms, you can contact us at:

NetPay247

Website: www.netpay247.com

Email: support@netpay247.com

Please include your name, account details where applicable, and a clear explanation of your request so our team can review it properly.

29. Important Notice

NetPay247 provides financial technology, card, IBAN, account, payment, and Banking-as-a-Service related solutions through its platform and partners.

Services may not be available in all countries, industries, business types, or customer categories.

NetPay247 may refuse, restrict, suspend, or terminate any service where required for compliance, fraud prevention, risk management, legal, operational, partner, or regulatory reasons.